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Legal

Terms of Service

Effective date: 30 August 2026

These Terms govern your use of the Golden Plate Investments (Private) Limited website and any enquiry or application submitted through it. The website is an information and contact gateway; it does not itself approve or issue loans. A callback request is an enquiry for information and follow-up, not a full loan application or offer of credit. By using the website or submitting an enquiry or application, you agree to these Terms.

1. Our services

Golden Plate provides information about its financial products, responds to enquiries and may receive detailed applications for consideration. Website content is general information, not financial, legal, tax or credit advice, and does not constitute an offer of credit. Any facility is subject to our assessment, applicable law, and separate written finance documentation.

2. Eligibility and information

You must provide information that is accurate, current and complete. You must be legally entitled to submit an application and to provide information about any guarantor or next of kin. Submitting an application does not guarantee approval, a particular loan amount, or any particular terms.

3. Acceptable use

You may use this website only lawfully and must not interfere with its security or operation, submit false or misleading information, attempt unauthorised access, or use automated means to collect website content or personal information.

4. Intellectual property

The website, branding, content and materials are owned by or licensed to Golden Plate. You may view them for personal, non-commercial use only. No rights are transferred except those expressly granted here.

5. Privacy and data protection

Our processing of personal information is explained in our Privacy Notice, which forms part of these Terms. Please read it before submitting an enquiry or application.

6. Availability and liability

We aim to keep the website accurate and available, but it is provided on an “as available” basis. To the extent permitted by law, Golden Plate is not liable for indirect or consequential loss arising from website use. Nothing in these Terms limits liability that cannot lawfully be limited.

7. Changes and governing law

We may update these Terms by posting a revised version with a new effective date. These Terms are governed by the laws of Zimbabwe. Any dispute will be dealt with by the courts of Zimbabwe, unless applicable law requires otherwise.

8. Contact

Questions about these Terms may be sent to info@goldenplate.zw or mailed to Golden Plate Investments (Private) Limited, Kopje Post Office, 10–12 Charter Road, Harare, Zimbabwe.